Press releases - Underwired news, wins and launches
Virgin Megastores e-commerce site launched
18th July, 2007
The new Virgin Megastores e-commerce website launches this week following a complete re-design by web and eCRM agency Underwired. The new site was built and project managed by Javelin Group with contributions from companies Hybris and Mercado.
Underwired was tasked with re-designing the user interface for Virgin Megastores' online presence and to refresh the brand's online look and feel incorporating its latest brand imagery. Underwired worked closely alongside retail and e-commerce consultancy Javelin Group, which headed up the overall project and developed the site's functionality as well as implementing the e-commerce platform. Underwired created the customer journey plans and information architecture, before designing an Ajax-driven interface that improves usability and reduces time to transaction with the aim of shortening customer journeys and thereby increasing sales.
Underwired also works for group company Virgin Holidays, managing its award-winning 5 million-email eCRM programme, as well as producing its online advertising campaigns and websites.
Jason Holland, Underwired's creative director, commented, "I've always had the greatest respect for the Virgin Megastores brand, having worked for them as a student in Newcastle, so strengthening its online web presence has been an exciting challenge. The key words for this design brief were clarity and simplicity. We wanted to make the customer selection and interactive experience fun and enjoyable, but above all it had to feel clear and easy to use. We're very pleased with the resulting look and feel of the site."